Operational Excellence


The objective of the Operational Excellence Programme is to support compliance to safety, health and environment requirements through research and promoting dialogues with members and stakeholders on compliance and updating members on regulatory requirements for industry. Priority focus areas of this programme are listed below.

Clarify legislation

The DCC continues to research upcoming changes to environmental and related compliance legislation, which may affect member firms. The DCC will continue to ensure this is communicated to member firms via email notifications, and once a year will provide a database of legislation changes via registers, that are available for individual members to download from the Information Portal.

Assistance with compliance

Where necessary the DCC provides one-on-one assistance to member firms to assist them to become compliant. This may necessitate individual meetings, the creation of short-term focus groups to assist member firms while they grapple with specific compliance problems, and liaising with the relevant government departments.

SHEQ capacity building

Capacity building is provided to member firms in the form of structured learning sessions and best practice plant tours.

Lean training and continuous improvement networks

Quality Circles

A Quality Circle (QC) is an appropriate World Class Manufacturing intervention to drive improved performance and safety in the chemicals industry. The aim of the programme is to facilitate and encourage an improved focus on QCs as a robust mechanism which supports continuous improvement and enhanced competitiveness at firms, while encouraging a focus on improved processes, quality awareness, and communication.

Firm-level benchmarking

Firm-level benchmarking outlines the competitiveness of member firms and indicates the strategic and operational priority competitiveness issues of firms. Benchmarks provide members with insights into their operational performance, in turn informing the focus on improvement interventions.

Who should participate in the Operational Excellence programme?

  • Operations Managers and Executives
  • General Managers and Executives
  • Production Managers and Executives
  • SHEQ Co-Ordinators, Managers and Executives
  • Production Engineers
  • Site Leaders